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Refund & Cancellation Policy

Last Updated: August 17, 2026

This Refund & Cancellation Policy applies to the purchase of digital products (including our Sleep Tracker / Sleep Planner PDF) sold on Rest Optimized (https://restoptimized.com). Please read this policy carefully before making a purchase.

1. Nature of Our Products

All products sold on Rest Optimized, including the Sleep Tracker/Planner PDF, are digital, downloadable products. Since these are not physical goods, there is no shipping and no physical return involved. Once a file is delivered or made available for download, the transaction is treated as fulfilled.

2. Cancellation Policy

As our products are delivered instantly upon successful payment, orders cannot be cancelled once the payment has been completed and the download link/file has been generated.

3. Refund Eligibility

Since our product is a digital item delivered instantly, refunds are only considered in the following limited circumstances:

Duplicate Payment: You were charged more than once for the same order due to a technical or payment gateway error.
Payment Deducted, Product Not Delivered: The payment was successfully deducted from your account, but you did not receive the download link or file due to a technical issue on our end.
Corrupted or Incorrect File: The PDF file delivered is corrupted, unreadable, or is not the product you paid for.

Please Note: Refund requests will not be accepted simply because you changed your mind, no longer want the product, or have already successfully downloaded and accessed the PDF.

4. Refund Request Window

Any eligible refund request must be raised within 7 days of the purchase date. Requests made after this period will not be entertained.

5. How to Request a Refund

To request a refund, please email us at info@restoptimized.com with the following details:

Order ID / Payment Transaction ID
Registered email address used for purchase
Reason for refund request
Screenshot of payment confirmation (if available)

6. Refund Processing

Once your refund request is reviewed and approved, the refund will be initiated to your original payment method within 5–7 business days. The actual credit to your account, card, or bank may take additional time depending on your bank or payment provider (processed via Razorpay).

7. Non-Refundable Situations

Product already downloaded and accessed successfully
Change of mind after purchase
Incorrect email provided by the customer at checkout leading to non-delivery
Requests raised after the 7-day window

8. Contact Us

If you have any questions about this Refund & Cancellation Policy, feel free to reach out to us.

📧 Email: info@restoptimized.com